“The pandemic is still here. The supply chain is a challenge that’s going to impact how people shop and how products move,” said Mark Dimondstein, president of the American Postal Workers Union, which represents more than 200,000 postal workers.
Despite the precarious situation, the Postal Service, UPS and FedEx are in better shape to handle the peak volume, and several trends could work in their favor, Jindel said.
More people are shopping in stores compared to last year, and people have been placing online orders earlier because they’re keenly aware of supply chain problems, Jindel said. Also, with workers returning to offices, there are fewer office supply shipments being made to homes, he said.
Most importantly, the shippers are adapting after their rough-and-tumble experience last year, he said.
U.S. Postmaster General Louis DeJoy, who faced withering criticism last year but reported on-time improvements and reduced operating losses this month, says the service is ready for the crunch.
“We are ready, so send us your packages and your mail,” he said.
A year ago, more than a third of Postal Service first-class mail was late by the time Christmas arrived.
Tractor-trailers stuffed with mail were left idling outside some postal-sorting facilities. Packages and letters piled up in distribution hubs. Delays grew by days, and then weeks, in many instances.